There may be inquiries on your listings, or prospects reaching out to you that you may not know about. Consumers using the HAR app can reach out to a listing agent, or search you directly, and send you a message within the app’s chat functionality. And, if you don’t have your HAR App settings configured the right way, you just might miss it!
Don’t miss any inquiry, and let’s get you set up the right way! It only takes a couple minutes!
LET’S GET STARTED
Open up your HAR app and look at the Chat feature in the upper right hand corner. You may see that it has the chat turned off which will look like this:
To turn on the Chat functionality open up the chat. You may or may not see past inquiries. In the upper right-hand corner you will see ‘Settings’.
Set your hours of availability. Make sure to hit ‘Save’ when you are done
Both consumers and agents will be able to send you chat messages through the app. To make sure that you hear an audible notification, you will need to turn of the Notifications in your phone’s settings. Go to Settings and look for ‘Notifications’.
When you see the HAR application, open that. You can make selections about the notifications. You will want an audible notification. You also have the option of having the visual notification switched from temporary to permanent, so that you ensure that you won’t miss it. It will display until you clear it.
When you have a Chat message, you will see a number next to the HAR app and displayed by the Chat feature within the app.